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BlackBerry® PlayBook™

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Contributor
dilpeet143
Posts: 20
Registered: ‎07-18-2013
My Carrier: Airtel

Can't download apps

Whenever i download an app on my playbook it gives an error.

Please use plain text.
BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010

Re: Can't download apps

Hi dilpeet143,

Does this happen for all applications? Can you please provide as much detail as possible as well as the full error message or a screenshot of the error you receive when trying to download applications?

 

I look forward to your response.


-FS


 


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Please use plain text.
New Contributor
KittenLynn
Posts: 3
Registered: ‎07-30-2013
My Carrier: Sasktel

Re: Can't download apps

First problem  Install error:  0003-0005  -  There was a problem during installation. Please try again.

 

It also dose not ask for a id name or code as per the instructions on your web page.

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010

Re: Can't download apps

Hey KittenLynn,

 

Welcome to the BlackBerry Support Community.

Here is a KB article that should address the error messsage you are receiving downloading applications. "Install Error: [0003 - 0005] is displayed in BlackBerry App World™ for BlackBerry® PlayBook™ when attempting to download applications" http://blackberry.com/btsc/KB30074

Can you please clarify on which screen you are not being prompted for your BlackBerry ID login? Are you able to sign in to your BlackBerry ID in the Settings menu?

 

I look forward to your response.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.