Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
gp2002
Posts: 8
Registered: ‎04-08-2011
My Device: Bold 9780

Cannot access Messages, Contacts or Calendar

I cannot access my Messages, Contacts or Calendar. I receive the following message:

 

"Application Interrupted"

"This application was interrupted. Please close and open it again to continue. (30000)"

 

I get "Unable to open a PIM session" when I try to open the calendar.

 

Does anyone know why this happening and how I can fix it??

 

 

Thank you

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot access Messages, Contacts or Calendar

Something is missing here... you are trying to manage the messages, contacts and calendar how?

 

Are you connected to the Desktop Software on the PC?

And doing what?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
gp2002
Posts: 8
Registered: ‎04-08-2011
My Device: Bold 9780

Re: Cannot access Messages, Contacts or Calendar

I am just trying to open my messages, contacts and calendar by tapping on the icons. I am not connected to the PC or trying to manage anything. I have never had this happen nor have I ever seen the window that comes up with the message.

 

It just started about an hour ago.

New Contributor
gp2002
Posts: 8
Registered: ‎04-08-2011
My Device: Bold 9780

Re: Cannot access Messages, Contacts or Calendar

Sorry.....I didn't say......this is happening on my PlayBook not my phone.

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot access Messages, Contacts or Calendar

oh... ok.

 

You're not connected via Bridge to your Blackberry smartphone?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
gp2002
Posts: 8
Registered: ‎04-08-2011
My Device: Bold 9780

Re: Cannot access Messages, Contacts or Calendar

I tried that and I can access them through Bridge. When I disconnect that connection and try the tablet with my WiFi, I get these messages to close the application and try again.

New Contributor
gp2002
Posts: 8
Registered: ‎04-08-2011
My Device: Bold 9780

Re: Cannot access Messages, Contacts or Calendar

It looks like I may have solved it. I deleted all the accounts and then added them.
Thanks for taking the time to help.

Cheers
JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot access Messages, Contacts or Calendar


gp2002 wrote:

I tried that and I can access them through Bridge. When I disconnect that connection and try the tablet with my WiFi, I get these messages to close the application and try again.


OK, limited information.

 

You're accessing the messages, calendar, etc., through the native PlayBook apps?

 

Yes, deleting the accounts and re-adding them would be the solution, glad you found it.

 

When seeking help here, it's always wise to offer as much information as you know, up front.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code