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New Contributor
ClassicPhysique
Posts: 4
Registered: ‎02-17-2013
My Device: Playbook

Cannot install print to go on PC

Hello everyone, first time post.

 I'm having trouble installing the most recent print to go pc download. I've downloaded the software, but the windows program installer doesn't recognize the download as a program. Does anyone have a solution?

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Cannot install print to go on PC

What is the OS of the computer? Win8 seems to be more of a problem than Win7. Use the search function at the too of this Page. Enter broad search terms such as Print to Go. There were several comments on this topic about a week ago.
New Member
petermilleris
Posts: 1
Registered: ‎02-18-2013
My Device: BlackBerry Playbook 32g

Re: Cannot install print to go on PC

Hi everyone...first time post. I have downloaded the Print to Go software called Print to Go-Windows DeskTop-2.0.110.exe.bin. Although the install instructions say to simply click on the download to install I can,t install a .bin file.

Please help...what step am I missing.

New Contributor
ClassicPhysique
Posts: 4
Registered: ‎02-17-2013
My Device: Playbook

Re: Cannot install print to go on PC

My pc is running windows 7. 

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Cannot install print to go on PC

Re: Print to go on Windows 7
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‎04-30-2012 08:07 PM

Some people with Win7 experience problems with PTG. You should read the Knowledge Base articles KB30122 and KB30236. Also search this forum to see if there has been success with PTG and WIN7.
Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Cannot install print to go on PC

Petermilleris,
I think the bin file has to be unzipped first. Then it installs with the .exe file.
Forums Advisor III
rat-7
Posts: 1,411
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Cannot install print to go on PC

I have tired it, and the only thing that I did was when I downloaded it I change the file name, I just removed thr ".bin" from it and it worked right away after the download

 

You can probably just modify the file name after download, by just removing the ".bin" and it should work as well

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Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
ClassicPhysique
Posts: 4
Registered: ‎02-17-2013
My Device: Playbook

Re: Cannot install print to go on PC

I don't know how to remove the *bin from the download, Now that it's downloaded. I've tried downloading it again and still am unable to. Thanks for all the help everyone. 

Forums Advisor III
rat-7
Posts: 1,411
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Cannot install print to go on PC


ClassicPhysique wrote:

I don't know how to remove the *bin from the download, Now that it's downloaded. I've tried downloading it again and still am unable to. Thanks for all the help everyone. 


When you are downloading, it tells you where you want it saved and what is the file name, that is when you can remove the ".bin"

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook

Re: Cannot install print to go on PC

thru win 8 explorer select the file and rename it by deleting the .bin
Be a Shepard and not an iSheep.