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BlackBerry® PlayBook™

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New Contributor
Posts: 7
Registered: ‎10-05-2012
My Device: Bold 9900
My Carrier: Claro

Charging troubles

Hi guys

 

I have a PlayBook 32GB since 2011 . Since then I never had any kind of troubles with this very device but lately I am experiencing a charging issue. Every other charging attempt using BlackBerry PlayBook official charger the device doesn´t charges properly and the screen shows up some horizontal stripes. When I re-start it (1 or 2 times max) the tablet keep charging again and the horizontal stripes disappear. It is iteresting that this issue shows up in about 50% of the charging attempts. I switched to my Bold 9900 charger and the problems is still happening.

 

Can someone help me out?

 

Thanks in advance.

 

 

Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860
My Carrier: Teksavvy

Re: Charging troubles

I had that happen once. I attributed the problem to a voltage problem in the area where I was at the time. I think the supply voltage to my cottage was much lower than it usually is. It had only happened once.
Is the possible the voltage supplying you home unstable? Have you ever had any problems with other electronic devices?
New Contributor
Posts: 7
Registered: ‎10-05-2012
My Device: Bold 9900
My Carrier: Claro

Re: Charging troubles

Thanks for your reply. In fact this issue happened in two different cities. Can this be a software issue?

Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860
My Carrier: Teksavvy

Re: Charging troubles

I would think a hardware problem rather than software.