04-20-2012 09:56 PM - last edited on 04-21-2012 09:00 AM by Zhoeon
It is interesting that this is NOT an official BB/Rim support forum. Since when you visit:
And then Click Support and then Forums on their Dropdown, you wind up here.
So other than calling, not financially rewarding after 90 days, is there any way to contact rim about problems? I know their email address:
Gets and auto-reply that says you have to call them.
Kind of circular and pretty useless.
Subject Title edited to reflect new topic.
04-20-2012 10:01 PM
Replying to myself:
For instance, there is still a bug in the Native Calendar. You canNOT set a Snooze time for 15 minutes. It will revert back to whatever Snooze Time you previously set. Actually, I reported this bug directly in that Open Chat that what's his name had here a while ago.
It is still there and maybe I'd like to inform them. But to pay to report a bug, seems, well, wasteful on my end of things.
04-20-2012 10:53 PM
04-21-2012 10:19 AM
I returned my full price Playbook when they first came out due to the support being an absolute joke. Good luck getting bounced around the globe from one call centre to the next.
So being you returned your full price playbook why complain. You got your money back. As. Far as support I find them fantastic. They helped out with good solutions.
These forums are a community not rim. Peer to peer. Sometimes you will see a technical advisor from RIM but that is rare.
04-21-2012 10:54 AM