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BlackBerry® PlayBook™

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Contributor
itsfridaynow
Posts: 12
Registered: ‎10-05-2012
My Device: Playbook 32 GB

Constant 0% battery on Playbook

[ Edited ]

Have googled many times. 

Software reinstall does not help.

Charger is good, I've checked. Playbook also sees the charger (detected by backlight level change) and is seen by computer.

When reboots, yellow light blinks 5 times after the red light. Charging about 20-40 minutes makes him to boot properly to OS. From this state, works from battery for a few time.

I have a good skill and can fix problem myself if you'll take me a really efficient solution. Because now I have no time to wait service centre's respond, I need that device do develop. 

 

What you can say, dear RIM?

 

P.S. Playbook was received via Marmalade offer.

 

UPD. Problem was discovered a week ago. The early issue was that battery level was just stuck. 

Contributor
itsfridaynow
Posts: 12
Registered: ‎10-05-2012
My Device: Playbook 32 GB

Re: Constant 0% battery on Playbook

Just disvcovered an interesting thing. Did next:

  1. Disassembled the tablet (yes, I don't worry about the warranty :Balloon: )
  2. Disconnected the battery cable
  3. Connected tablet to the charger and powered it on.
  4. Waited for a while when battery icon with bolt was appeared on the screen.
  5. Then connected the battery (tablet was still on)
  6. And it continued to boot OS. And now it shows current battery state at 38 percent and shows that it's charging :Eek:

 

Developer
Innovatology
Posts: 1,280
Registered: ‎03-03-2011
My Device: Playbook, Z10, Q10, Z30 with Files & Folders and Orbit of course

Re: Constant 0% battery on Playbook

I had that with one of our PlayBooks. It booted but stuck at 0%. Unplugging would switch off the device. After a week or so plugged in it managed to reach 6%, another week later it's now at 70%. I'll give it another week or two to see what happens...

Files & Folders, the unified file & cloud manager for PlayBook and BB10 with SkyDrive, SugarSync, Box, Dropbox, Google Drive, Google Docs. Free 3-day trial! - Jon Webb - Innovatology - Utrecht, Netherlands
Contributor
itsfridaynow
Posts: 12
Registered: ‎10-05-2012
My Device: Playbook 32 GB

Re: Constant 0% battery on Playbook

So, the adventure continues.

Playbook's charging stuck on 39 percent and charging icon no more present. 

Disassembling it again... :Ninja:

And do you have any idea why Playbook started to do that?

 

Contributor
itsfridaynow
Posts: 12
Registered: ‎10-05-2012
My Device: Playbook 32 GB

Re: Constant 0% battery on Playbook

And I intuitively think that it is software reason.

But I don't understand how to fix it or reset battery controller settings.

Contributor
itsfridaynow
Posts: 12
Registered: ‎10-05-2012
My Device: Playbook 32 GB

Re: Constant 0% battery on Playbook

No, that is hardware reason.

Need to replace parts that power the motherboard. 

:No:

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Constant 0% battery on Playbook

The red flash followed by 5 green indicates low battery charge. I think you either have a battery going bad or the charger is not giving it sufficient charge. If you have the charging cradle, I think it gives a higher charging rate than the black tipped chargers. I have an orange tipped charger and it has a higher charging rate and have never had charging problems.