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BlackBerry® PlayBook™

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New Contributor
richrich1
Posts: 5
Registered: ‎10-22-2012
My Device: playbook

Contacts dont show online in video chat

Hi all!

 

Mine and my friends video chat doesn't display if a contact is off or online even when both tablets are set to recieve calls. We can call ok but can't see if each other are on or offline. What can be done?

 

Thank you!

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Contacts dont show online in video chat

Have you selected the Video Tab at the top left corner of the Video Chat Home Page?
New Contributor
richrich1
Posts: 5
Registered: ‎10-22-2012
My Device: playbook

Re: Contacts dont show online in video chat

Yes I've Tried This. But it still doesn't display if the contact is online.
Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Contacts dont show online in video chat

Put me in your contact list and see if I am on line. My emails address is rmkingis@gmail.com.
New Contributor
richrich1
Posts: 5
Registered: ‎10-22-2012
My Device: playbook

Re: Contacts dont show online in video chat

Is there a big lag between someone signing off and it displaying they've. Signed off?

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Contacts dont show online in video chat

I would think it should be immediate. Do I show up as being online?
New Contributor
richrich1
Posts: 5
Registered: ‎10-22-2012
My Device: playbook

Re: Contacts dont show online in video chat

you did show as being online. I tried with my friend today and noticed a huge gap between him logging off and it showing he logged off.

Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Contacts dont show online in video chat

I think the only way to go off line is to shut off your wifi switch or turn off your PlayBook. Closing out the Video Chat Icon does not disconnect you.