08-03-2012 02:33 AM
I am trying to start up and configure my playbook, however, I can't get past connecting to wifi without getting the msg "Could not connect to the update server. (2032)"
I have a strong wifi signal and am connected but cannot update. Where do I go from here?
Solved! Go to Solution.
08-03-2012 04:08 AM
08-04-2012 02:51 AM
I have the current desktop manager running on my mac as I have a bb phone - but the manager tells me that the version is too new - that I need to uninstall it and install an older version - however - I don't know which older version that would be?
08-04-2012 02:52 AM
I have the current desktop manager running on my mac as I have a bb phone - but the manager tells me that the version is too new - that I need to uninstall it and install an older version of the desktop - however - I don't know which older version that would be?
08-04-2012 03:38 AM
As a new OS came out yesterday it could simply be server is busy.however if you use the desktop manager method the PB must be completely off. If you can't do that by normal methods hold down On and - vol buttons for at least 10 sec til it goes off. Plug in, then quickly respond to the request to update. Version should not be a problem if you approach it that way.
08-04-2012 04:03 AM
08-04-2012 04:04 AM
08-05-2012 05:52 AM
Thank you John and Jarviter - fabulous help!! - turning off the playbook completely and then plugging it in worked with the desktop manager (it took 2 tries - but worked!)
Thank you again!
08-05-2012 06:14 AM
05-30-2013 08:58 AM - edited 05-30-2013 09:01 AM
Hi. I have the same problem: there was a n error connecting to the update server (2032). The wifi connection works. I also tried to power it off and connect to desktop manager and click on update and then repair, but it just tells me that there are no updates available. My playbook has os version 22.214.171.1242 . Is there another way to update the old software? Thank you!
P.S. I also tried security wipe and it just restarts, nothing erased.