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New Contributor
raheelbarlas
Posts: 2
Registered: ‎02-04-2012
My Device: Playbook

Could not connect to update server (3000) on my playbbook

Hi,

 

I recently bought a PB and I was doing the setup when I reached a screen where BB try to update the OS. Its giving me the (3000) error. My wifi is working and I tried doing a ping to google.com and the ping response came back on my PB which means internet is connected. 

 

Could any one please let me know why this errror is coming and I can't continue further due to this OS update erreor (3000). I am frustrated...!!!!!

 

thanks in advance!

JSanders
Posts: 86,394
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Could not connect to update server (3000) on my playbbook

perhaps the update server is having some issues today, I noticed another user with error earlier today.




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New Contributor
raheelbarlas
Posts: 2
Registered: ‎02-04-2012
My Device: Playbook

Re: Could not connect to update server (3000) on my playbbook

Thanks for the info,

 

So this means my PB is ok and its the issue of the BB update server which is why I am getting this error?

 

When do you think this issue would be sorted out? 

 

I cant get to the next step as it is asking for this step to complete first. I wish the software has a SKIP option to do the updates later and go to next step.

 

 

New Contributor
SApache
Posts: 3
Registered: ‎02-04-2012
My Device: BlackBerry PlayBook

Re: Could not connect to update server (3000) on my playbbook

Had update probs for the last 8 hours get to wifi ok then no joy with software update, ERROR 9

New Contributor
milou500
Posts: 3
Registered: ‎02-04-2012
My Device: Playbook

Re: Could not connect to update server (3000) on my playbbook

now working. Probably a BB server overload. At this price, no wonder their servers can't keep up...
JSanders
Posts: 86,394
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Could not connect to update server (3000) on my playbbook

Keep trying. it probably was a temporary server issue.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Sirkiruon
Posts: 3
Registered: ‎07-03-2012
My Device: Blackberry Playbook

Re: Could not connect to update server (3000) on my playbbook

[ Edited ]

hey are you still encountering this problem? me too..I don't know what to do..help me please.. BLACKBERRY Personnel wake up!

New Contributor
Sirkiruon
Posts: 3
Registered: ‎07-03-2012
My Device: Blackberry Playbook

error 2011

anyone out there?can we return this PB if you can't help us?

JSanders
Posts: 86,394
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Could not connect to update server (3000) on my playbbook


Sirkiruon wrote:

hey are you still encountering this problem? me too..I don't know what to do..help me please.. BLACKBERRY Personnel wake up!


This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here.

 

If you need help in this forum, please be kind and explain your problem fully, in detail. We may be able to assist.

Otherwise you can call your PlayBook support phone number.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
s5sahil
Posts: 12
Registered: ‎10-29-2010
My Device: 9700 bold

Re: Could not connect to update server (3000) on my playbbook

Gotta brand new playbook yesterday and started updating my PB with the fresh OS but due to slow wifi it always got help up in between. Tried updating full day today and its showing cannot connect to the update server (2011). What the hell gota a new playbook and cant use it. What do i do? HELP?