01-13-2013 07:56 PM
I get this error alot! I've searched all kinds of forums and tried so many things that sometimes work (e.g., clear cache, restart). This is a common problem that renders the Playbook useless. It's so frustrating when you need to quickly jump online to check something and have to spend 20 minutes troubleshooting. What's the point?
According to my Wi-Fi tab, I'm connected and everyone else in the house is able to access the Internet without a problem (they have Apple products, I'm an die-hard but slightly embarrased RIM fan).
Does anyone know how to get around this error?
01-13-2013 11:10 PM
01-14-2013 05:48 AM
"Could not resolve host name" is a DNS problem. Could be your ISP, could be cache.
You could set a fixed IP address in the network saved connection, high up in the range of your router (e.g. 192.168.x.150) and then set DNS servers like Google 220.127.116.11 and 18.104.22.168 and see if that helps.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-22-2013 02:56 PM
Last time I had this issue was at a hotel and kept tapping the link and it worked
At home I switched to opendns.org as my ISP DNS was overloaded
Look at my tips on wifi
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
10-10-2014 06:57 PM
my playbook has this error/problem the last few days but never before. Once in tens of tries it would work for a few minutes and then the same error. ie no web access.
i tried clearing the cache but does not work. do you have the same problem still? what was the solution?