04-20-2012 08:35 PM
Help help help
I just got a PB and im experiencing a problem.
The pb worked for 2-3 hours when unboxed and then went of. When trying to charge it no respons. Yesterday it was blinking 1 red 5 green lights and today its all dead. does not repond to anything. I have tried the volume + power buttons, connected it to my pc to try upgrading via desktop but only got the failure pop-up. (and that was before it died completely)
What do i do when the pb is totally dead and i cant even get the software to realize im charging it. is there anything to do at all?
I cant even take it back to the shop as i bought it online from the states and i live in Denmark (europe) as blackberry is so rare to find here.
can anyone help??
04-21-2012 07:33 AM
Bro this is my advz send it back to ur shop with the granty to change it for u as I had the same case before and they changed for me go immid and be taf wz them,,,,
04-21-2012 01:06 PM
04-21-2012 01:21 PM
04-21-2012 01:32 PM
@ Lost_at_Sea , thanks so muc for your help so far. But non of the steps has helped yet. I'm actually on the phone with bb support now to see if they can assist eventho they are just guiding me thru the same steps you advised me to do.
But if they cant help i will try the bb office in sweden i guess. the one in Malmo is like 2 hours drive.
Thanks in advance