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11-21-2012 09:40 AM
call the number, choose other and ask for playbook warranty (dont ask for support)
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11-21-2012 09:41 AM
Call them, regardless. Explain your issue. They have been quite generous with helping and in many cases doing an RMA.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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11-21-2012 02:15 PM
OK I'll give it a shot and let you know how I get on. Thanks again for all the advice, really appreciate it.
11-21-2012 05:20 PM
pixelat0r wrote:Dead end, it's been over 90 days :-( Probably had it since June thinking about it and been out of action since about July.
Only if you registered for the support when you bought it. If you never registered for support the 90 days starts when you do register
11-30-2012 03:32 PM
Well, there's been some progress. They won't promise a repair but I've been given a new RMA number and they're going to take another look at it. Fingers crossed! Thanks again guys.