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New Contributor
DavidB2
Posts: 9
Registered: ‎07-06-2011
My Device: Blackberry Playbook
My Carrier: Orange
Accepted Solution

Disappearing Keypad

Whenever I try and create a new email message my keypad appears and disappears before I can type anything. Has anyone else had this problem? How do I fix it?

 

Thanks 

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Developer
MauriceRice
Posts: 425
Registered: ‎03-17-2011
My Device: Developer
My Carrier: Telus

Re: Disappearing Keypad

Mine' working as it should.

 

Have you tried tapping on an edit field to bring the keyboard up?

 

Have you tried swiping up from the bottom-left corner of the screen? This gesture works whenever you need the keyboard and it doesn't pop up automatically

 

 

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New Contributor
DavidB2
Posts: 9
Registered: ‎07-06-2011
My Device: Blackberry Playbook
My Carrier: Orange

Re: Disappearing Keypad

Thanks for the response - the keypad does at least stay up so you can type a message, but will disappear if it thinks it has matched someone in your contacts list even though you may be trying to send to a new contact.

 

Well done though - this is at least progress on what I had before. Bridging still a challenge although  Blackberry tell me I can only bridge if I have software vversion 5 or higher on my Curve and Orange say they do not support version 5. Bit of a pain.

David B2  

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Guru III
knottyrope
Posts: 29,760
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Disappearing Keypad

On your curve, type in a new message MYVER and a space after to see model type and report back please.

 

then we can decdie what OS it can use

 




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New Contributor
DavidB2
Posts: 9
Registered: ‎07-06-2011
My Device: Blackberry Playbook
My Carrier: Orange

Re: Disappearing Keypad

I am version 4.6

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New Contributor
DavidB2
Posts: 9
Registered: ‎07-06-2011
My Device: Blackberry Playbook
My Carrier: Orange

Re: Disappearing Keypad

In fullversion is 4.6.1.314 (platform 4.2.0.135)

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Guru III
knottyrope
Posts: 29,760
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Disappearing Keypad

model?

 

there are quite a few types of curves out there.

 




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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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New Contributor
DavidB2
Posts: 9
Registered: ‎07-06-2011
My Device: Blackberry Playbook
My Carrier: Orange

Re: Disappearing Keypad

Curve 8520 

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Trusted Contributor
sebastianmoran
Posts: 173
Registered: ‎06-06-2011
My Device: Playbook
My Carrier: None

Re: Disappearing Keypad

[ Edited ]
 
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Guru III
knottyrope
Posts: 29,760
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Disappearing Keypad

8520 will support OS 5. Take a peek at the curve area on the forums to update it.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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