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BlackBerry® PlayBook™

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BlackBerry Technical Advisor
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Carrier: rogers

Re: Duplicate entries in App World - My World?

Has anyone tried uninstalling App World, then rebooting their device. And then when it comes back up reinstall App World and test?

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Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Carrier: AT&T

Re: Duplicate entries in App World - My World?

How do you reinstall App World? Does that require the use of the "Software Update" feature?
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Contributor
blheath2010
Posts: 18
Registered: ‎06-10-2010
My Carrier: Sprint

Re: Duplicate entries in App World - My World?

I've had the same problem and the fix is as mentioned. uninstall the app and reinstall. BTW there seems to be no particular situation or app that causes this, it just happens. I thought maybe it was something I was doing wrong, but after hearing about others having this problem I now know it's magic. :smileyhappy:
Barry (edit out personal information)
"Expect the Best"
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BlackBerry Technical Advisor
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Carrier: rogers

Re: Duplicate entries in App World - My World?

To reinstall BlackBerry App World, you would use your BlackBerry browser and go to: www.blackberry.com/appworld to download/install App World itself.

 

Cheers,

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Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Carrier: AT&T

Re: Duplicate entries in App World - My World?

Actually.. I have a subset of three apps, out of many dozen I have installed, that it happens again and again with. I'm not so sure it is as random as you suppose. And deleting the apps will fix it for a while, but they always end up back in that state again eventually, it seems..
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BlackBerry Technical Advisor
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Carrier: rogers

Re: Duplicate entries in App World - My World?

Try the uninstall and reinstall of App World, then keep your eye on the applications that seem to duplicate to see if this resolves the issue or not.

Cheers,

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Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Carrier: AT&T

Re: Duplicate entries in App World - My World?

We're talking about the Playbook App World here, not App World on a phone.. You can't do OTA installs on a Playbook, can you?
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BlackBerry Technical Advisor
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Carrier: rogers

Re: Duplicate entries in App World - My World?

My bad, I jumpped the gun on that. I apologize, I was reading another thread at the same time.

That is correct, you can not OTA download App World itself.

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Trusted Contributor
MrSimmonsSr
Posts: 126
Registered: ‎04-21-2011
My Carrier: AT&T

Re: Duplicate entries in App World - My World?

No problem! 

 

Since OTA installs are not possible on the Playbook, that means we'd be dependent on the "Software Updates" tool to reinstall App World for us.

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BlackBerry Technical Advisor
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Carrier: rogers

Re: Duplicate entries in App World - My World?

That is true, when you go through that process it will compare the software on your PlayBook versus what is avaialble and update or reinstall missing applications.

 

Cheers,

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