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BlackBerry® PlayBook™

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Contributor
scelop
Posts: 44
Registered: ‎04-20-2012
My Device: Playbook and 9850
My Carrier: Verizon

Re: E-mail duplications

Help me out here. I know all of these guys are busy, but we have sent tweets and emails asking for help....I mean, I am glad they are finally helping spread the word and maybe get some attention from rim....but what the heck took so long for all of this awareness to materialize? It is as if none of the electronics and web make any difference. I was about to try and send a letter by snail mail for gosh sakes!!!
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Trusted Contributor
tboyd
Posts: 123
Registered: ‎04-25-2011
My Device: 8530 curve
My Carrier: cellular south

Re: E-mail duplications

It's good Crackberry has gotten envolved, their poll should have specified Exchange emails. From looking at the results there seems to be a lot of non-exchange users who are not having an issue. But getting Crackberry on board is Great. WE NEED ALL THE HELP WE CAN GET. Maybe someone at RIM will wake up, If they don't fix it on the PB it probably want work on BBOS10 either.

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Regular Contributor
hvacdon
Posts: 72
Registered: ‎04-27-2012
My Device: 1. Playbook 32G OS 2.1.0.1314 clean load for work 2. Playbook 32G OS 2.1.0.1314 with sideloaded apps and games 3. Z10

Re: E-mail duplications

My version is Exchange 2007 SP3..with latest patches according to our IT folks.

8.3.245

 

Does anyone have an Exchange server that does not produce duplicate emails on a PB?  If so what version?

 

I did see a post from someone on Crackberry  that the issue was resolved after they upgraded their server to the latest 2007 release and patches. 

 

 

 

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Contributor
beachbum1972
Posts: 11
Registered: ‎03-08-2012
My Device: Bold 9650 and Playbook 2.0
My Carrier: Verizon

Re: E-mail duplications

[ Edited ]

I can tell you my Exchange server is about a month out of date as far as updates go... unless there is a non-critical update that was applied. It is also the DC. Does everyone that has the Playbooks on the network also have BES or BES Express installed? It shouldn't make a difference seeing this is an issue with ActiveSync, but just trying to think of all angles. We have BES Express 5.0. I don't remember which patches I have on it. I believe the last patch was from January 2012.

 

We are still having issues with all 6 Playbooks giving duplicate emails with the red "X". 5 are running the standard release and my personal one is running the latest developer beta version.

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Contributor
rmckinnon
Posts: 17
Registered: ‎05-05-2012
My Device: 9900 and Playbook
My Carrier: T-Mobile

Re: E-mail duplications

Just tweeted Michael Clewley to follow up on this and just got the following response

 

'A fix will be in the 2.1 update'

 

We got there in the end.........hopefully!

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Guru III
knottyrope
Posts: 30,001
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: E-mail duplications


rmckinnon wrote:

Just tweeted Michael Clewley to follow up on this and just got the following response

 

'A fix will be in the 2.1 update'

 

We got there in the end.........hopefully!



That is good news, thanks for sharing it

 




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Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

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Contributor
scelop
Posts: 44
Registered: ‎04-20-2012
My Device: Playbook and 9850
My Carrier: Verizon

Re: E-mail duplications

boy, i hope so...i have been noticing some other quirks lately. do any of you experience the native email app hanging sometimes when loading an email that has one or more attachments that might be 1 Mb or more...it doesn't freeze, it just hangs for ever and will not even load the body text of the email. It doesn't happen all the time and is not consistent with particular senders....

 

thanks all for putting the pressure on RIM

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Contributor
DREX
Posts: 15
Registered: ‎03-07-2012
My Device: Storm - PB
My Carrier: telus

Re: E-mail duplications

the obvious next question is...When will that be? there are other forums where they are saying there may not be an update to 2.1

BTW i am running the latest 2.1 beta (840) and still have the problem.

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New Member
jkpaul
Posts: 1
Registered: ‎09-05-2012
My Device: Playbook
My Carrier: Vodafone

Re: E-mail duplications

This is so frustrating - I really hope the patch / update comes soon - business clients getting the same message 3 times is very embarrassing!

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Contributor
DREX
Posts: 15
Registered: ‎03-07-2012
My Device: Storm - PB
My Carrier: telus

Re: E-mail duplications

At 189 messages you would think this would get a little more attention...
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