02-03-2013 01:17 PM
I use the email program on my playbook, and every now and then the messages only download partially. I'll get a few words and that's it. Refreshing doesn't help, nor does restarting the email program or restarting the playbook. Any suggestions? Thank you.
02-11-2013 08:58 AM - edited 02-11-2013 09:05 AM
Welcome to the BlackBerry® Support Community Forums.
What type of email account do you have setup on your BlackBerry PlayBook? And to clarify, you are only receiving parts of the body of the message?
02-12-2013 02:28 PM
Thanks for the reply and welcome!
I have a POP3 account with Shaw. And yes, I am only receiving parts of the body of the message, sometimes one or two words, sometimes more; it's pretty random.
Thank you again.
02-14-2013 01:45 PM
What Shaw server address do you currently have your email set up with? You can find this information by going to Accounts> Select the Account> Select Advanced Settings.