11-27-2012 11:09 PM - edited 11-27-2012 11:21 PM
My BBID sign-in is driving me nuts.It says I've used up my password attempts and locks me out for 15 minutes. I've tried to reset the password several times without success. I even got a message saying that the BBID I'm trying to use is not the BBID that was set up originally. When I go to the BBID section in the Playbook's settings, it gives me the user id I'm using, but will not accept it when I try to sign in, saying I have to use the original ID. Crazy!
The sign-in interrupts at ten-minute intervals, and when I try various passwords, I get locked out again.
I've tried everything except shooting myself or the tablet.
I'll bet there is no one out there that can help. Anyone care to prove me wrong?
11-28-2012 05:38 PM
11-28-2012 06:40 PM
11-28-2012 07:04 PM
11-28-2012 07:28 PM
have some tech, no expert on the PB other than a user...but might help
The BBID problem you have is for online services right? So, it's the one that you used to set up the device that it wants. right so far? At some point you've forgotten it and changed your account user name, probably on a pc, gone back to the PB and it doesn't like it..am I warm?
I think you have to do a security swipe and reset the device with your new username, that way the device will look for the new one. It's doing its job asking for the old.
Security swipe is at SETTINGS (cog top right of home screen)>SECURITY>do what it asks
Then you have to reinstall updates again, be prepared for that. Once you are up and running it will ask for your username on your Blackberry account. Then you enter that.
It will only ask you to sign when it has a net connection. Switch off wifi and it won't ask you for the account name, even now I reckon that might work.
Let me know how it went please. Am curious about anything to do this brick which I really like, and will serve you great once you get it doing what you want it to.
11-28-2012 07:43 PM
The problem is that my tablet wants a different BBID than what I'm using, but I can't find whatever I used when I bought this piece of sh*t. The one listed in the Settings is not the one it wants. and BB support is worse than useless.
Apart from setting up the playbook some months ago I have never been asked for my BBID again, apart from buying apps and even then it's already typed in. The Tablet never needs it.
What are you doing to get that request for BBID? Are you going online whilst connected by Usb? That is a no-no.
In any case the correct remedy has been given - wipe and start again.
11-28-2012 08:41 PM