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BlackBerry® PlayBook™

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New Member
tituspermadi
Posts: 1
Registered: 02-19-2012
My Carrier: Telkomsel

First installation, cannot reach the update server

I use PB for the first time, can not connect to software update server? what is the solution

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New Member
kajjoli
Posts: 1
Registered: 02-19-2012
My Carrier: Lime

Re: First installation, cannot reach the update server

bought a playbook this week and the software update wont install. Tried using the Desktop Manager as well but no luck. Any suggestions?

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Super Contributor
rat-7
Posts: 326
Registered: 04-19-2011
My Carrier: Rogers

Re: First installation, cannot reach the update server

Most likely the server is down until Tuesday, since on that day OS2 is suppose to be coming out

The stupidest and dumbest guy around

Martin
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New Contributor
marbat
Posts: 3
Registered: 02-19-2012
My Carrier: Singtel

Re: First installation, cannot reach the update server

same here.i bought it a week ago till now i cant use it.try millions of time connecting it and all it prompt 'Could not connect to the update server.' and either will came out (2011) (3001)..do it have other alternative way to activate it.please advise
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Forums Advisor II
Lost_at_Sea
Posts: 863
Registered: 11-28-2011
My Carrier: Cogeco

Re: First installation, cannot reach the update server

Most problems with the initial connection to wifi and updating are router related. Try connecting to an open wifi signal from a neighbor or coffee shop. If you can connect to an open source, the problem will likely be a setting in your router.
You can upgrade your router software over the Internet.
Try these settings on your PB which were successful for me.
The wifi connection you want is WPA Personal. Once selected it will open a box asking for some info. It wants to know the name of your home network. You can likely get this from your laptop. Check and it will give the network name your laptop runs on. Next it wants to know the router access code. This is normally printed on the router, side, top, bottom. Have a look. It may be up to 26 numbers and letters long and it could be case sensitive. Write this number down exactly as listed on your router and enter it carefully into the box on your PlayBook.
Try this and let me know if it works.
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