10-21-2012 07:25 PM
Iniatially my 16 GB playbook it doesn' t turn on, then RIM gave me support and using bb desktop software i made a hard reset of the tablet, downloading the new os 126.96.36.1992 plugging the tablet with the usb cable to pc, this works ok (the process takes more than 1 hour and then you must leave plugged on the power for more than 8 hours) but now the front camera is not working, only gives me black screen and even i can' t change to the back, i have to turn off the application and turn again, please HELP
10-22-2012 05:21 AM
There are only three stages with apparent hardware faults.
1. Shut down then start up again. if that does not fix...
2. Reload OS using USB (like you already did). if that does not fix...
3. Warranty or repair.
10-24-2012 02:19 PM