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BlackBerry® PlayBook™

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New Contributor
Sir__Charles
Posts: 2
Registered: ‎11-13-2012
My Device: PlayBook
My Carrier: KPN
Accepted Solution

Frozen screen

It seems everything is running but the screen of the Playbook is completely frozen. So I cannot use anything.

What can I do?

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Super Contributor
TroyTempest
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32
My Carrier: 3

Re: Frozen screen

Hold down the power button for 20 seconds til it is forced off. Then when completely off, turn on with the same button

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New Contributor
Sir__Charles
Posts: 2
Registered: ‎11-13-2012
My Device: PlayBook
My Carrier: KPN

Re: Frozen screen

Thanks for your quick reply and solution:Excl:

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New Contributor
buzzart
Posts: 2
Registered: ‎11-27-2012
My Device: Blackberry Playbook 32GB
My Carrier: N/A

Re: Frozen screen

Hi I have the same problem....:smileysad:

 

Puchase my Playbook 32GB in Feb 2012 and used it only 10 times. The Screen completely freezes. I did the reboot by pressing the power and the +/- volume button for reboot several times now which sometimes it works for a couple of minutes however falls back to freezing. Did a back up of my playbook then did factory reset, worked for a bit and sceen freeze again. Since the factory reset, its even worst! now the computer won't recognize it anymore. 

 

What could cause that? Is there aother fix? or i have to send it under warranty. 

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