BlackBerry® PlayBook™

[ddalley]

Maybe...

When I click on the "Messages" envelope, it wants me to set-up a new account, but when I enter my GMail info, it says it is already set-up.

[TroyTempest]

Sorry to barge in but if you go to settings (gear wheel top diagonalswipe) then accounts, if its listed there tap the pencil and hit the trash can.

 go back to messages app and add it back. 

To add a gmail account all you need is address and password and hit continue then save. Should not be this difficult!

[ddalley]

I have tried deleting / editing the Gmail account before (and over the last two days) and all it does is loop. Even when creating a new account, it still goes to the set up account screen, then tells me the account already exists when I try to save the information, and it remains uncreated and not working.

[TroyTempest]

When you get back home, reinstall the OS. Try either security wipe or debrick. Backup first.