07-07-2014 10:37 AM
Hi, I just bought a refurbished Playbook. I am a senior citizen and I do like to play mahjong. I bought three games and they were on the Playbook. I played one of them and when I closed that game and turned the Playbook off I am now not able to find them. They appear to be off the tablet but when I go to Blackberry World and then to My World they show up. How do I get them back on my tablet? These are the first things I have purchased or downloaded. Help!
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07-25-2014 01:10 AM
Do they show up under the "Installed" or the "Uninstalled" button in "My World"?
If your PlayBook OS is not up to date, probably you want to do that first (Settings>Software Updates).
If your games show up under "Installed" then you should be able to hit "Delete" and then go over to the "Uninstalled" button and hit "Reinstall" ... you shouldn't ever lose any games you've paid for with a given BlackBerry ID, no matter how many times you uninstall and reinstall.