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New Contributor
opportunistic
Posts: 4
Registered: ‎12-24-2012
My Device: Bold 9790
My Carrier: Rogers

HDMI out shows black screen on tv/monitor

I can't get the HDMI out to work properly. The first cable I have it works but the screen shows a line and keeps shuttering. The other 2 cables I have just show a black screen entirely and doesn't mirror the playbook at all but sound does come through.

 

I can't seem to figure it out. I tried all aspect ratios, changing display mode as well. 

 

Is this an issue with the playbook? 

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Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: HDMI out shows black screen on tv/monitor

Hello opportunistic

 

Welcome to the Community

 

Sorry to hear about this. May I know if you are on the correct HDMI input?

 

 

Ron

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New Contributor
opportunistic
Posts: 4
Registered: ‎12-24-2012
My Device: Bold 9790
My Carrier: Rogers

Re: HDMI out shows black screen on tv/monitor

Yes. on my tv, you can't change it to the input unless it has been correctly plugged in or detected. I've tested it out on my tv as well as my computer monitors.

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Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: HDMI out shows black screen on tv/monitor

Are you using a Blackberry HDMI cable?
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New Contributor
opportunistic
Posts: 4
Registered: ‎12-24-2012
My Device: Bold 9790
My Carrier: Rogers

Re: HDMI out shows black screen on tv/monitor

[ Edited ]

I used 3 generic micro hdmi cables but not a blackberry HDMI cable. This shouldn't matter. The playbook should be compatible with all HDMI cables. 

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Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: HDMI out shows black screen on tv/monitor

Not all. This happened to me as well. Only a Monster HDMI cable and the Blackberry HDMI worked. I think their only difference among all other HDMI cable is that they are well insulated to avoid interference.
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New Contributor
opportunistic
Posts: 4
Registered: ‎12-24-2012
My Device: Bold 9790
My Carrier: Rogers

Re: HDMI out shows black screen on tv/monitor

Hmm. I purchased them from monoprice and they are known for their quality but if you had that problem I think i'll try out a monster one or look for a blackberry one and report back.
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