08-13-2012 04:47 AM
I had the same issue before, when I had entered the same user name and password of my other play book ( I have two) and I tougt it was may mistake, but at te end, I found that the root cause was in the blackberry servers, that caused some others alsoto face this problem.
After some days the issue has been fixed and I did wipe again. Maybe it's heppend again, I am not sure till several new comlains come up.
07-28-2014 10:10 AM
same problem here just bought my new play book 32 gb 4G LTE : OS VERSION 2.1.1917 and forget to back it up and do the securety swipe tttaaaaddaaaa all has gone . only browser and settings left in the screen ,, please help me how to restore those default app specialy appworld?..
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
07-28-2014 11:57 AM
do the following to reset via debrick method as wipe will remove more items
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
this does work
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V