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BlackBerry® PlayBook™

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New Contributor
mikeaspatrick
Posts: 8
Registered: ‎02-03-2012
My Device: Playbook 16Gb
My Carrier: Orange

Re: HELP! All default apps deleted after Secure Wipe / Reset

@ahmad.  I love you, you're my best mate you are  :smileyhappy:  Downloading now

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New Contributor
shantel24
Posts: 5
Registered: ‎08-11-2012
My Device: Blackberry playbook
My Carrier: Blackberry

Re: HELP! All default apps deleted after Secure Wipe / Reset

I need to get a default app? How ?:Yes:

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New Contributor
xx5001
Posts: 4
Registered: ‎10-19-2011
My Device: playbook
My Carrier: MTNirancell

Re: HELP! All default apps deleted after Secure Wipe / Reset

Hi,

I had the same issue before, when I had entered the same user name and password of my other play book ( I have two) and I tougt it was may mistake, but at te end, I found that the root cause was in the blackberry servers, that caused some others alsoto face this problem.

 

After some days the issue has been fixed and I did wipe again. Maybe it's heppend again, I am not sure till several new comlains come up.

 

Kind Regards

Farzad

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New Member
IdontknowidontcareSTFU
Posts: 1
Registered: ‎07-11-2014
My Device: Playbook-Ebba
My Carrier: Blackberry

Re: HELP! All default apps deleted after Secure Wipe / Reset

Now theres update check it out (OS) it restored mine (i have same trouble):Angel:

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Visitor
firefox_0000
Posts: 1
Registered: ‎07-28-2014
My Device: playbokk 32gb LTE
My Carrier: ETISALAT

Re: HELP! All default apps deleted after Secure Wipe / Reset

same problem here just bought my new play book 32 gb 4G LTE : OS VERSION 2.1.1917 and forget to back it up and do the securety swipe tttaaaaddaaaa all has gone . only browser and settings left in the screen ,, please help me how to restore those default app specialy appworld?.. 

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Guru III
knottyrope
Posts: 30,120
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: HELP! All default apps deleted after Secure Wipe / Reset


knottyrope wrote:

do the following to reset via debrick method as wipe will remove more items

 

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.

This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/

After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.

Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.

You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.

QUICKLY choose the Update option.

This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.


this does work

 




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