12-24-2012 11:32 PM
Have come away on holiday with my Playbook and it has had some kind of collossal crash - seems what I would call "bricked" (though if that has a specific meaning, I can't guarantee it's the right word).
Turned it on earlier today and, though unable to connect to the wifi here, it seemed fine until I turned on the camera. The camera did nothing - just sat there a blank screen - wouldn't come on properly and wouldn't let me swipe out of the app to access options or close it to get back to the main screen.
I pressed the button to force a shut down, but when I turned it back on again, it stayed stuck on the coloured lights start up window and did nothing else. I waited a while and forced the shut down again. LEft it alone for a while, but no change. Turn it on, a red light comes on for a moment, the PB start screen with the coloured lights starts up, and that's all..
fyi - It's plugged in, though I can't be sure it is charging. It did run surprisingly low while it was sitting unused in my bag while I was in transit yesterday. Not sure why, considering sitting at home in standby doesn't usually drain the battery much at all.
I updated to the latest version a few days ago and other than a glitch with text editing on this forum, I don't think I had any problems at all.
It was a big surprise and I have no clue what to do.
Happy Chrissie tho! ")
Solved! Go to Solution.
12-25-2012 01:39 PM - edited 12-26-2012 04:45 AM
Playbook will use far more in standby if wifi is left on as it searches in vain for a signal. You should always turn off wifi while on walkabout.
First try to force reset. Hold Power button down for 20 seconds til it's a truly black screen. Try a charge session.
Then try to power back on as normal.
If it's charging whilst powered off it will show constant red, pulsing yellow then constant green LED. If the LED goes out soon after pluggingg into the charger you should either (1) pull out the cable when it goes out and plug it back in, repeating until it stays steady red, or (2) press the power button every 5 minutes until the same steady red is achieved.
You cannot charge from a USB without spoecial home made cable.
Debricking requires a PC or Mac running Desktop software.
You will lose any data not backed up!!
Make sure you know your Blackberry ID and password
Turn Playbook right off (i.e. Shut Down)
Download latest Blackberry Desktop Software to your PC or Mac and start it up
Connect the Playbook by USB cable.
If the red light starts to glow or it starts up press the Off button.
Because Playbook is off you will get an error message basically saying Retry or Update (on Mac it may say repair rather than Update)
Quickly select the Update (or repair) option
The Playbook will start to get a new OS that will take a good hour to download via the PC
Follow the registration process using your current Blackberry ID
Add back your email accounts etc.
Reinstall your apps from App World, My World.
12-26-2012 08:42 AM
12-26-2012 09:16 AM
let it stay on for a while mine did that once and after an hour i did the 20 second on power and it came back on.
12-26-2012 10:28 AM
Yes agree with Knottyrope. Getting green is gooood!
The "Black glow" when on charge does go off by itself after about 40 seconds. The "three pin" charger you describe is either the desktop dopck, or the "Rapid Charger" both of whuch charge much faster, but is of more use in protecting the delicate USB port if you need to handle it at all when on charge.
12-26-2012 11:43 AM
12-27-2012 10:31 PM
12-28-2012 10:23 AM
glad to hear you made progres