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BlackBerry® PlayBook™

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Regular Contributor
Posts: 75
Registered: ‎04-19-2011
My Device: curve

Hard Lock

My Playbook is dead. Or at least it seems that way. Black screen, tried power buttons, volume buttons, connecting to power source but nothing. Anyone have any ideas?

Guru III
Posts: 31,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Hard Lock

swipe screen top to bottom in the middle

 

hold power button for 10 seconds to make it trun off

 

will it connect to desktop manager at all?

 




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Regular Contributor
Posts: 75
Registered: ‎04-19-2011
My Device: curve

Re: Hard Lock


Will not even show on desktop manager. Its just a black screen. Tried your fix but no go. It's as if the battery is dead or something. No lights no nothing.

Regular Contributor
Posts: 75
Registered: ‎04-19-2011
My Device: curve

Re: Hard Lock

Ok got lights finally. Here's what i had to do

 

- downward swipe in middle of screen

- hold power+ volume up + volume down for 10 seconds.

 

After 1 hour of trying, this was the only combination that worked. Also, I used a pen head to push the power button down just to be sure it was depressed (worst design for power EVER).

Guru III
Posts: 31,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Hard Lock

[ Edited ]

If it was too easy to press it would be bad as well.

 

Cant make everyone happy on this one.

 

Good to see you have it sorted now.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V