06-23-2012 12:06 AM
My top screen is gone, replaced by a digital flap with an arrow. No browser, no app world. I merely restarted my playbook and this happened. What gives? Literally a blank bottom screen if I were to swipe up. The only way I still have my browser capability is because I saved a bookmark to the homescreen. Is there any way around this?
06-23-2012 12:13 AM
And digital flap with an arrow?
I'd restart again, press and hold the power button and up volume key until you see the menu to restart.
06-23-2012 12:20 AM
3 times to no avail. But a better description would be to swipe up and unlike where there would normally be a "most used applications" menu including the browser and app world there is nothing but a blank line with an up arrow to the far right. It looks like a digital flap because on a second swipe up music pictures, bridge, videos etc are displayed and the blacked out top screen is there and it looks like a flap particularly with the arrow.
06-23-2012 12:40 AM
I should also add that this has nothing to do woth any update as I've been updated for a while with no problems, so I'm at a loss.
Meaning you werent updating the OS at the time?
So on restart and boot up, the firstnthing you see is this blank screen?
06-23-2012 01:30 AM
Okay, then connect your PlayBook to the PC and run your BlackBerry desktop software.
It should suggest to you if an update is needed and proceed.
06-24-2012 11:51 AM
Hi i recomend to you a wipe, go to options, security, security wipe, remember make a backup on your pc before do this, then conect to ur pc and update