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BlackBerry® PlayBook™

New Contributor
Posts: 3
Registered: ‎02-01-2013
My Device: Playbook
My Carrier: Att

Help with playbook and desktop software issue

I have been able to use my Playbook and desktop software to utilize the ability to copy and drag icons etc... From and to my playbook to my computer and vice versa. It's like a mass storage. Now I am getting a very long error message when mounting the volume drive.


Please advise and help.


Thank you



Forums Veteran I
Posts: 1,942
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Help with playbook and desktop software issue

If you are using a PC, Go to Microsoft Upgrade Site and make sure all the critical and Optional Updates are installed. Then reboot your computer and try again.