BlackBerry® PlayBook™

[JohnO-88728]

For a few days a have a Playbook. Some different problems occure in daily use. One I suffer from is the failure in the mail client when hopping to different Wifi access points.

I have configured both my business and private mail (exchange and gmail both as pushmail) and twitter + linkedin.

At home i have two access points and at the office we have a multi access point, our building consists of 16 floors and about 100 integrated access points (Cisco based).

This all works fine but a few times after hopping around from home and through the office, the mail client reported that the wifi connection failed.  Browsing and appworld work without any problem. Waiting for hours will not recover the situation. Canceling the mail client and restarting again does not help.

The only way to recover ifrom thi problem is to restart the playbook completly.

My samsung Galaxy which uses the same situation on Wifi and mail accounts, does not encounter any problem.

A read that some more people experienced the same problems:

http://forums.crackberry.com/blackberry-tablet-os-f228/email-disconnected-when-different-wifi-connec...

Does anyone has a suggestion?

[Lost_at_Sea]

Tap the WiFi icon. Tap Connect Manually, near the bottom of the screen check mark Allow Inter Access Point Handover. Try this and Report back.

[JohnO-88728]

I have reconfigured the networksettings. Walked around a little over some different access points.  

Mail was able to recover. Wil try further next week, since i'm off now.

Thanx for the suggestion anyway.

[JohnO-88728]

After 3 days hopping around at the office i had to restart my playbook twice to recover the mail client. It reports 'no connection', although the browser etc. have could connection. Trying to refresh the mail list by pushing the mail list downward gives no effect.

Setup of wifi has been changed as mentioned above. I think that the mail client does not clear i buffers after some timeout has occured at ip level.