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Since there does not seem to be a solution to my playbook problem (won't charge) I really don't need to continue checking for solutions here. I am really disappointed in not being able to use my playbook. Anyway, thanks for trying to help, but
I am giving up. Maybe I will buy an IPAD instead....
Since there does not seem to be a solution to my playbook problem (won't charge) I really don't need to continue checking for solutions here. I am really disappointed in not being able to use my playbook. Anyway, thanks for trying to help, but
I am giving up. Maybe I will buy an IPAD instead....
It's still under the one year manufacturer warranty. I have only had it for about 6 or 7 months. I tried taking it back to Best Buy, but got nowhere. Now it is toast! Maybe I will use it for a door stop or a paper weight...
Visit the support section of BlackBerry.com and get the phone number there.
If it won't charge then it will probably be replaced under warranty.
1. If any post helps you please click the below the post(s) that helped you. 2. Please resolve your thread by marking the post "Solution?" which solved it for you!
I phoned Blackberry last night and spoke with customer service. They agreed that it is the charging port. I am going to send for repair. Although I am wondering what if I just used the rapid charge port instead? I am not thrilled about sending it away, but do hope that my problem will be resolved. The person I talked to was very helpful. Thanks for your suggestion with this problem.
I am just packaging up my playbook to send for repair. I hope this is the answer. It's a shame we have to send an item that is made by a Canadian co. to the US for repair and also that we have to talk to some technician in South America to report the problem in the first place. I can see why RIM is in trouble. There should be a Blackberry depot in Canada where we can send our Blackberry products for service. I can't believe how complicated this is for such a small problem which should have not happened in the first place.
below the post(s) that helped you.