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Trusted Contributor
SGoodman
Posts: 202
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

How do I find the IMEI?

Greetings,

 

My first PlayBook didn't recognize a SIM card, so I sent it back. BlackBerry has sent me a new PlayBook, but the box is generic, and doesn't list the IMEI number on the outside, like my original black box did. How do I find the IMEI number on my 4G LTE PlayBook?

 

Thanks,

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
Please use plain text.
Developer
rkvino
Posts: 52
Registered: ‎03-13-2013
My Device: na
My Carrier: na

Re: How do I find the IMEI?

still u hav problemm??

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Trusted Contributor
SGoodman
Posts: 202
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Re: How do I find the IMEI?

I found it under the SIM card tray. It doesn't appear to be listed anywhere in the software.

 

Thanks,

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
Please use plain text.
Contributor
pvajitkumar
Posts: 15
Registered: ‎07-14-2014
My Device: Blackberry playbook 4G LTE 32 gb
My Carrier: bsnl

Re: How do I find the IMEI?

I am unable to find my IMEI even under the SIM tray

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Trusted Contributor
SGoodman
Posts: 202
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Re: How do I find the IMEI?

You can find the IMEI by tapping settings > About > Hardware.

 

If you don't see it, make sure you have the latest OS (2.1.0.1917).

 

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
Please use plain text.
Contributor
pvajitkumar
Posts: 15
Registered: ‎07-14-2014
My Device: Blackberry playbook 4G LTE 32 gb
My Carrier: bsnl

Re: How do I find the IMEI?

The OS is the same as mentined by you 2.1.0.1917. But i dont find IMEI in hardware option. I find only ICC id which is the SIM no

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Trusted Contributor
SGoodman
Posts: 202
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Re: How do I find the IMEI?

  1. Can you confirm that you have the LTE PlayBook?
  2. Is the SIM card inserted?
  3. Do you have a mobile network connection?

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
Please use plain text.
Contributor
pvajitkumar
Posts: 15
Registered: ‎07-14-2014
My Device: Blackberry playbook 4G LTE 32 gb
My Carrier: bsnl

Re: How do I find the IMEI?

Yes I have 4G LTE. the SIM is inserted and recognised. I am unable to connect to my service provider. when i connect my playbook to desktop manager I could see IMEI number and interestingly it is shown as 10 digits.

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Trusted Contributor
SGoodman
Posts: 202
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Re: How do I find the IMEI?

Well, I'm not sure.

 

If you are able to connect to your service providor, maybe the IMEI will show up?

 

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
Please use plain text.