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Trusted Contributor
Posts: 233
Registered: ‎06-01-2011
My Device: PlayBook, Z10

How do I find the IMEI?

Greetings,

 

My first PlayBook didn't recognize a SIM card, so I sent it back. BlackBerry has sent me a new PlayBook, but the box is generic, and doesn't list the IMEI number on the outside, like my original black box did. How do I find the IMEI number on my 4G LTE PlayBook?

 

Thanks,

Shane.

Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)
Developer
Posts: 52
Registered: ‎03-13-2013
My Device: na

Re: How do I find the IMEI?

still u hav problemm??

Trusted Contributor
Posts: 233
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: How do I find the IMEI?

I found it under the SIM card tray. It doesn't appear to be listed anywhere in the software.

 

Thanks,

Shane.

Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)
Contributor
Posts: 17
Registered: ‎07-14-2014
My Device: Blackberry playbook 4G LTE 32 gb

Re: How do I find the IMEI?

I am unable to find my IMEI even under the SIM tray

Trusted Contributor
Posts: 233
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: How do I find the IMEI?

You can find the IMEI by tapping settings > About > Hardware.

 

If you don't see it, make sure you have the latest OS (2.1.0.1917).

 

Shane.

Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)
Contributor
Posts: 17
Registered: ‎07-14-2014
My Device: Blackberry playbook 4G LTE 32 gb

Re: How do I find the IMEI?

The OS is the same as mentined by you 2.1.0.1917. But i dont find IMEI in hardware option. I find only ICC id which is the SIM no

Trusted Contributor
Posts: 233
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: How do I find the IMEI?

  1. Can you confirm that you have the LTE PlayBook?
  2. Is the SIM card inserted?
  3. Do you have a mobile network connection?

Shane.

Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)
Contributor
Posts: 17
Registered: ‎07-14-2014
My Device: Blackberry playbook 4G LTE 32 gb

Re: How do I find the IMEI?

Yes I have 4G LTE. the SIM is inserted and recognised. I am unable to connect to my service provider. when i connect my playbook to desktop manager I could see IMEI number and interestingly it is shown as 10 digits.

Trusted Contributor
Posts: 233
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: How do I find the IMEI?

Well, I'm not sure.

 

If you are able to connect to your service providor, maybe the IMEI will show up?

 

Shane.

Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)