10-09-2012 02:48 AM - edited 10-09-2012 09:58 AM
Is there something in my PlayBook settings that I'm missing? Each time I log into a site, and check off that box that asks me if I want them to "remember me next time ", well, next time I have to log in again. What am I doing wrong? Thanks in advance for any reply.
10-11-2012 10:50 AM
Hello giny1955 and welcome to the BlackBerry® Support Community Forums.
Can you provide URL sites with which you are experiencing this issue?
If one site is Facebook® (for example) when you go to Facebook in the browser, are you being prompted to log in again with your email and password?
If one site is a banking site, are you being asked to provide your card number or username as well as your password? (Note, for some banking sites you may be required to enter your password for security)
Thanks!
-HMthePirate
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10-11-2012 10:06 PM
Hi, thanks for getting back on this.
Any and every site, really. This one, for example. Yes, Facebook. Sympatico email login. Whenever I close my browser and reopen it, that's the routine. Any clue? I appreciate your help.
10-12-2012 12:26 AM
Are cookies or private browsing enabled?
10-12-2012 08:18 AM
Yes they are, have been all along. Funny thing is, I used to be able to stay logged in, all of a sudden, I can't. It's as though it cleans cookies each time I shut down.
10-19-2012 10:11 AM
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
10-19-2012 01:21 PM
Hi, PlayBook version is 2.1.0.1032 -the latest version sent to us. But even before, it still didn't work.