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BlackBerry® PlayBook™

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New Contributor
giny1955
Posts: 6
Registered: ‎10-08-2012
My Device: PlayBook
My Carrier: Sympatico

How do I stay signed in?

[ Edited ]

Is there something in my PlayBook settings that I'm missing? Each time I log into a site, and check off that box that asks me if I want them to "remember me next time ", well, next time I have to log in again. What am I doing wrong?  Thanks in advance for any reply.

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How do I stay signed in?

Hello giny1955 and welcome to the BlackBerry® Support Community Forums.

 

Can you provide URL sites with which you are experiencing this issue?

 

If one site is Facebook® (for example) when you go to Facebook in the browser, are you being prompted to log in again with your email and password?

 

If one site is a banking site, are you being asked to provide your card number or username as well as your password? (Note, for some banking sites you may be required to enter your password for security)

 

Thanks!

 

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
giny1955
Posts: 6
Registered: ‎10-08-2012
My Device: PlayBook
My Carrier: Sympatico

Re: How do I stay signed in?

Hi, thanks for getting back on this. 

 

Any and every site, really.  This one,  for example. Yes, Facebook.  Sympatico email login. Whenever I close my browser and reopen it, that's the routine.  Any clue? I appreciate your help. 

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New Developer
bearmarket
Posts: 60
Registered: ‎01-07-2012
My Device: Playbook
My Carrier: att

Re: How do I stay signed in?

Are cookies or private browsing enabled? 

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New Contributor
giny1955
Posts: 6
Registered: ‎10-08-2012
My Device: PlayBook
My Carrier: Sympatico

Re: How do I stay signed in?

Yes they are, have been all along.  Funny thing is, I used to be able to stay logged in, all of a sudden, I can't.  It's as though it cleans cookies each time I shut down.

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: How do I stay signed in?

What is your PlayBook software version?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



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New Contributor
giny1955
Posts: 6
Registered: ‎10-08-2012
My Device: PlayBook
My Carrier: Sympatico

Re: How do I stay signed in?

Hi, PlayBook version is 2.1.0.1032 -the latest version sent to us. But even before, it still didn't work. 

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