02-22-2012 08:55 PM
I can't connect to the internet am unable to get help to use my playbook at home. I don't qualify for support from RIM. I can connect at a hotspot with no problem. When i try to log on to the network it shows the network is available but times out before connecting. when i type in my password it is not accepted because it is not long enough. Works fine with my laptop - different standards i suppose. Itried the online support but did not find it helpful at all.
If anybody can help i would appreciate it. If not I will be returning the playbook.
thanks
02-29-2012 01:27 PM
Hey Essabeekeeper,
Welcome to the BlackBerry Support Community Forums.
Please have a look at the following article that provides some tips on trouble shooting Wi-Fi issues with the BlackBerry® PlayBook™ tablet:
Troubleshooting Wi-Fi and networking on the BlackBerry PlayBook
http://btsc.webapps.blackberry.com/btsc/KB26096
I hope this helps,
Thanks.
-HB
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02-29-2012 02:18 PM
That article is only a ID10t guide. Think its impossible to connect to wifi. Good luck