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BlackBerry® PlayBook™

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New Member
keasterp
Posts: 4
Registered: ‎01-05-2013
My Device: Blackberry tablet 16gb
My Carrier: Rogers

How do you get help!!!!!

Hey everyone,

 Sorry to sound grouchy but I am. My playbook will not charge and all I want to know is where to return it if I live in Canada. Hope someone can help

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: How do you get help!!!!!

You don't sound grouchy.  Where did you get the playbook from?  How long have you had it?

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New Member
keasterp
Posts: 4
Registered: ‎01-05-2013
My Device: Blackberry tablet 16gb
My Carrier: Rogers

Re: How do you get help!!!!!

I have had it for a year. I had issues with it before . I bought it at Future Shop but they would not return it because I did not buy their warranty. i havent used it for 3 months because it wont turn on. I have tried and tried to contact Blackberry, Rim and all they write back is that my email is not accepted and to try another path for service...WTF lol (oops sorry)
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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: How do you get help!!!!!

[ Edited ]

I did find this link with some stuff to try:

http://forums.crackberry.com/blackberry-playbook-f222/playbook-wont-turn-no-lights-all-nothing-75094...

 

Have you tried leaving it connected to the wall charger overnight?

Just to verify, you are using the charger that came with it?  I'm hoping there isn't a physical problem with the charging port or charger itself.  If you have a blackberry phone, you can try using the wall charger on it to rule that out.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Member
keasterp
Posts: 4
Registered: ‎01-05-2013
My Device: Blackberry tablet 16gb
My Carrier: Rogers

Re: How do you get help!!!!!

I did have a problem with the port before and yes I am using the charger that came with it.

 

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: How do you get help!!!!!

:smileysad:  I'm thinking there could be another problem with the port.  Who repaired it before?  I'm wondering if you get more warranty since its been serviced.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
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New Member
keasterp
Posts: 4
Registered: ‎01-05-2013
My Device: Blackberry tablet 16gb
My Carrier: Rogers

Re: How do you get help!!!!!

NoOne ..me..Ijust got it to work...I am going to try a local place I guess.thanks so much for your help I appreciate it.Do you know of anywhere I can contact Rim or blackberry.
thanks again and Happy new Year!
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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: How do you get help!!!!!

Playbook support number:  Thats the best I can do. :smileysad:

http://us.blackberry.com/support/tablets/playbook/contact-support.html

 

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Guru III
knottyrope
Posts: 29,925
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: How do you get help!!!!!

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New Developer
fullfat
Posts: 10
Registered: ‎01-07-2013
My Device: playbook
My Carrier: wifi

Re: How do you get help!!!!!

not a canada website?

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