Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Regular Contributor
Posts: 70
Registered: ‎04-21-2011
My Device: Curve 8530 OS 5.0.0.1030 and playbook OS 1.0.3.2342

How to transfer files to and from the BB PlayBook

[ Edited ]
Overview
The following sections outline different methods of transfering files to and from the BlackBerry® PlayBook™.

Wi-Fi® Sharing

Complete the following steps to share files over a Wi-Fi connection:

  1. From the BlackBerry PlayBook home screen, select the settings icon.
  2. Select Storage and Sharing.
  3. Toggle Wi-Fi Sharing to ON.
  4. Tap Properties to verify network identification information. (PlayBook name, password etc)
  5. From a Windows or Mac based computer on the same network as the BlackBerry PlayBook, navigate to the IP address of the PlayBook which can be found under Settings > About > Network.
    1. On a Windows computer, open the Run dialog box and type \\127.1.1.1 (where 127.1.1.1 should be replaced with the actual IP address of the BlackBerry PlayBook)
    2. On a Mac computer, select Go -> Connect to Server... and type smb://127.1.1.1 (where 127.1.1.1 should be replaced with the actual IP address of the BlackBerry PlayBook)
  6. Users will then connect to the media folder which contains several subfolders such as documents, music, photos, videos etc.  Users can then move files between the computer and these folders.

File Sharing with a Mac via USB connection

To share files between a Mac and the BlackBerry PlayBook, BlackBerry® Device Manager will need to be installed. Complete the following steps to install BlackBerry Device Manager:

  1. Connect the BlackBerry PlayBook to the Mac.
  2. On the desktop or within Finder, double click BlackBerry PlayBook CD.
  3. Double click the BlackBerry Device Manager Installer to start the installation process.
  4. After reviewing the Read Me and License Agreement click Continue Installation.
  5. Reboot the computer when prompted.
  6. After the reboot is complete and the PlayBook is started, a message may be presented stating that a new network interface has been detected.  If this is the case, click on Network Preferences and click Apply.
  7. You may receive the error message  "You can't install the 'Network' preferences pane because it is already installed". *** If you receive this message,  See the additional notes for further steps, otherwise continue to step 8.
  8. After the PlayBook has been setup in Network Preferences, the PlayBook share will appear on the desktop whenever the PlayBook is connected to the computer.
  9. Click the Playbook icon on the desktop to display the PlayBook share.  Users can then move files between the computer and the PlayBook.

File Sharing with a Windows® PC via USB connection

To share files between a Windows based PC and the BlackBerry PlayBook, BlackBerry Device Manager will need to be installed. Complete the following steps to install BlackBerry Device Manager:

  1. Connect the BlackBerry PlayBook to the computer via USB cable.
  2. If BlackBerry Device Manager is not yet installed, the PlayBook will display a screen entitled Installing Drivers.
  3. On the computer, double click the BlackBerry PlayBook CD drive icon.
  4.  Open the Drivers folder.
  5. Double click Setup.exe
  6. After selecting the appropriate region and accepting the License Agreement select Install.
  7. Select Finish and then OK to the prompt confirming that the PlayBook will need to be disconnected and then reconnected prior to use.
  8. Once reconnected to the computer, the BlackBerry PlayBook will be mounted as a Network Drive labelled PlayBook [PIN: 500AAAAA].  Double click the network drive icon to access the PlayBook folders.  Users can then move files between the computer and the PlayBook.



 

Environment
  • BlackBerry® PlayBook™

 

CollapseAdditional Information
If you receive the error message  "You can't install the 'Network' preferences pane because it is already installed" while attempting to install the Network Device, complete the following steps:

1. Click Ok and Navigate to System Preferences > Network
2. Click Ok to accept the network changes. If you do not see the acceptance prompt, continue to the next step.
3. Click the "+" under the listed device.
4. Click Create on the RIM Network device interface screen



Additional Notes:

  • File and Folder creation is only available on the playbook within the sub directories of the file structure.  No folders can be created on the root folder of the drive.  This is by design.
  • The main folders of the playbook are not meant to be modified renamed deleted or changed.  This is by design.
  • While any file type can physically moved to the playbook the files capable of being opened by the playbook are still limited to KB26606, as well as KB26518.

PLEASE DON'T FORGET TO GIVE KUDOS BY CLICKING THE STAR BELOW. THANKS :Boat:

 

New Contributor
Posts: 9
Registered: ‎05-03-2011
My Device: Blackberry Curve 8530 and Playbook OS 1.0.3
My Carrier: Sprint

Re: How to transfer files to and from the BB PlayBook

Thanks for the instructions, it helped me a lot, i did not know the precedure. Keep feeding the forum with more usefull tips please.

New Member
Posts: 1
Registered: ‎05-04-2011
My Device: Bold 9650 and Playbook (for now)
My Carrier: Verizon

Re: How to transfer files to and from the BB PlayBook

I bought a 32 gb Playbook a couple days ago and have been toying with it since.  With limited apps and limited use right now, I really want to keep it because I believe it will be a great piece of hardware in a few months.

 

My Problem:  I can't transfer files to my Macbook Pro except through wifi which is slow.

 

I have seen these instructions a dozen times and they don't help me.  I had the cd on my screen.  I followed the instructions and everything.  Every time I plug the Playbook to my laptop, it brings up the error message telling me to check my network settings.  No matter what I do, it will not mount it as a drive.  This is frustrating since I have spent a couple hours on the internet just trying to download the device manager software to try to reinstall it and can't find it.  I can't get the cd to come back up when hooking up the playbook so that I can try to reinstall.  If I can't get a resolution tomorrow on it, Playbook is done for me and I will go get a Xoom.

 

I hope I can find a solution tomorrow.

Developer
Posts: 96
Registered: ‎01-20-2011
My Device: Storm
My Carrier: Mobile Vikings

Re: How to transfer files to and from the BB PlayBook

If I could I would give 10 kudos for this :smileyhappy:

Regular Contributor
Posts: 70
Registered: ‎04-21-2011
My Device: Curve 8530 OS 5.0.0.1030 and playbook OS 1.0.3.2342

Re: How to transfer files to and from the BB PlayBook

[ Edited ]

After you connect your tablet via wifi in the network, you can also share files doing this:

I personally have windows 7 in my laptops, and when I need to transfer files using my laptop, I open network and sharing center, then I click on see full map and finally I click on the icon  playbook-a185, the next screen will show you 2 folders: certs and media.

Another way is opening windows explorer and on the left under network, see the computers listed on the network, find playbook-a185, click on it and will open the folders.

Note: make sure you have file sharing and wifi sharing ON on the playbook. I turn OFF password protect so will be easier to access your files, and when you are done, you can turn password protection ON.

Give kudos by clicking on the start please. :Boat:

Thanks!!

New Contributor
Posts: 8
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Telus

Re: How to transfer files to and from the BB PlayBook

I have a Playbook 64 Gb I connected the playbook with USB cable first time and it installed drivers. But after that I cannot find the playbook under network in computer. Please help me setup wifi file sharing.

Regular Contributor
Posts: 70
Registered: ‎04-21-2011
My Device: Curve 8530 OS 5.0.0.1030 and playbook OS 1.0.3.2342

Re: How to transfer files to and from the BB PlayBook

Hi danield,

When you have the wifi enabled on your tablet, are you able to used web browser? if everything is fine in your playbook  i would restart the computer and see if you can find it in the network.

New Contributor
Posts: 8
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Telus

Re: How to transfer files to and from the BB PlayBook

I restarted the computer but still could not find it under network.  Is there any way to reinstall the drivers.

Regular Contributor
Posts: 70
Registered: ‎04-21-2011
My Device: Curve 8530 OS 5.0.0.1030 and playbook OS 1.0.3.2342

Re: How to transfer files to and from the BB PlayBook

Make sure you did follow these steps when  installing the drivers:

 

 

File Sharing with a Windows® PC via USB connection

To share files between a Windows based PC and the BlackBerry PlayBook, BlackBerry Device Manager will need to be installed. Complete the following steps to install BlackBerry Device Manager:

  1. Connect the BlackBerry PlayBook to the computer via USB cable.
  2. If BlackBerry Device Manager is not yet installed, the PlayBook will display a screen entitled Installing Drivers.
  3. On the computer, double click the BlackBerry PlayBook CD drive icon.
  4.  Open the Drivers folder.
  5. Double click Setup.exe
  6. After selecting the appropriate region and accepting the License Agreement select Install.
  7. Select Finish and then OK to the prompt confirming that the PlayBook will need to be disconnected and then reconnected prior to use.
  8. Once reconnected to the computer, the BlackBerry PlayBook will be mounted as a Network Drive labelled PlayBook [PIN: 500AAAAA].  Double click the network drive icon to access the PlayBook folders.  Users can then move files between the computer and the PlayBook.
New Contributor
Posts: 8
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Telus

Re: How to transfer files to and from the BB PlayBook

I followed the above steps and install the drivers etc. After  I reconnect the usb cable to the computer it shows under network but after I disconnect the cable it disappers. Then If it does not show under network how can I transfer using wifi file sharing.