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New Contributor
Carman
Posts: 3
Registered: ‎04-21-2012
My Device: Torch 9800
My Carrier: Rogers
Accepted Solution

I've lost my Keyboard predictions

I update OS 2 to 2.0.1.358 & my Keyboard predictions stopped working. 

Tried turning keyboard predictions off & on in the keyboard settings, rebooting the playbook, then rebooting holding the volume controls & power button with no luck. Any suggestions?

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Forums Veteran I
Lost_at_Sea
Posts: 1,920
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: I've lost my Keyboard predictions

I find that after playing some games, my predictive text vanishes. I tap battery, tap restart and after it starts again everything is fine until I play some games.
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New Contributor
Carman
Posts: 3
Registered: ‎04-21-2012
My Device: Torch 9800
My Carrier: Rogers

Re: I've lost my Keyboard predictions

I have tried to restart several times with no luck.  I just determined that the keyboard predictions does work in DOCs to go & my native email program. It just does not work in my Bridged mail & Bridged BBM. My Playbook is Bridged with my Torch 9800.

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New Member
michelyip
Posts: 1
Registered: ‎05-04-2012
My Device: playbook 16G
My Carrier: na

Re: I've lost my Keyboard predictions

Same issue for me. Anyone at BB have a suggestion or fix or will we have to wait another year!

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Forums Veteran I
Lost_at_Sea
Posts: 1,920
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: I've lost my Keyboard predictions

Predictive Text and Spell Check not working.
Read Knowledge Base article KB31312.
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Trusted Contributor
greggov
Posts: 117
Registered: ‎02-05-2009
My Device: BlackBerry Z10

Re: I've lost my Keyboard predictions

Are you noticing this in native apps or bridged? If bridged, there was just a bridge update several days ago that fixed this. I believe 2.0.0.30 is the most recent.

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Forums Veteran I
Lost_at_Sea
Posts: 1,920
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: I've lost my Keyboard predictions

You can also try the three button reset. Hold down the Power Button and both volume buttons at the same time for 15 seconds and then wait 1 minute then hold the power button only until the red light flashes then release it and wait for the PB to reboot which will be about 4 minutes.
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New Contributor
Carman
Posts: 3
Registered: ‎04-21-2012
My Device: Torch 9800
My Carrier: Rogers

Re: I've lost my Keyboard predictions

Already did the upgrade and it corrected the problem. Thanks for the followup. 

 

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