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BlackBerry® PlayBook™

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New Contributor
RickyFarr
Posts: 2
Registered: ‎04-23-2014
My Device: Playbook
My Carrier: O2

ID SIGN IN MISTAKE?

Hello, I have forgotten my BlackBerry ID password, which wouldn't normally be a problem-however, when I was unable to reset the password I realised that I had originally spelt my email address incorrectly when I had set up my ID for the PlayBook.. Therefore I am unable to change my password as I do not receive the reset email. 

Can anyone advise me of the best way to get around this issue? I have only got 2 attempts at entering my password remaining.

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Developer
BBSJdev
Posts: 6,094
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: ID SIGN IN MISTAKE?

How did you do the account confirmation then?

 

I think you will need to create a new BB ID with a correct email address.

 


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New Contributor
RickyFarr
Posts: 2
Registered: ‎04-23-2014
My Device: Playbook
My Carrier: O2

Re: ID SIGN IN MISTAKE?

Hi, thanks for the reply, I'm not sure I confirmed the account, I have only recently noticed the incorrect email address in the settings. Can you tell me what I will lose on the Playbook by creating a new ID?

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Developer
BBSJdev
Posts: 6,094
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: ID SIGN IN MISTAKE?

[ Edited ]

If you switch id then you will lose any purchases made under that account.

Take a look at this before doing so...

http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/m-p/254671...


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Please use plain text.