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BlackBerry® PlayBook™

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New Member
wbklee
Posts: 2
Registered: ‎05-06-2011
My Device: Storm 2 9550

ID User Name

I am trying to set up my playbook.  I registered my blackberry on line today.  When I attempt to use the name and password that I set up via my new playbook  I get and error that the username and password do not correspond to a valid BlackBerry ID.  What's happening?

JSanders
Posts: 86,498
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ID User Name

 


wbklee wrote:

  I get and error that the username and password do not correspond to a valid BlackBerry ID.  What's happening?


 

Have you actually created the BlackBerryID?

If so, you can have the password reset, by answering the secret question created at the same time you created the BlackBerryID.

See this page here:  http://us.blackberry.com/id/




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New Member
wbklee
Posts: 2
Registered: ‎05-06-2011
My Device: Storm 2 9550

Re: ID User Name

Thanks
JSanders
Posts: 86,498
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ID User Name

You're welcome, hope it all works out for you.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code