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New Contributor
kathleen101
Posts: 5
Registered: ‎01-11-2013
My Device: 2.1.0.1314
My Carrier: Bell aliant

IM+ wont connect to MSN

[ Edited ]

i was using msn in im+ on my playbook and now it wont stay connected. i can chat on facebook with it but when i connect to msn , it connects then immediately disconnects. it was working two days ago. any suggestions.

 

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IM+ wont connect to MSN

[ Edited ]

Reboot playbook and wifi router. Report back. This is not a MSN issIM+ 

 




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New Contributor
kathleen101
Posts: 5
Registered: ‎01-11-2013
My Device: 2.1.0.1314
My Carrier: Bell aliant

Re: IM+ wont connect to MSN

Well it is working again for now, but I am having issues with losing my wifi connection. My son's are not having issues with there laptops. I may have to contact my Internet provider. The kids laptops are directly above the router whereas I am at the other end of the house. The house is not that large for me to be losing the signal, but something is up.

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IM+ wont connect to MSN

Look at my tips on wifi

 

Speed-up-BlackBerry-Wi-Fi-connections-a-knottyrope-tip

 

 




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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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BESAdmin's, please make a signature with your BES environment info.


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Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: IM+ wont connect to MSN


kathleen101 wrote:

....The kids laptops are directly above the router whereas I am at the other end of the house. The house is not that large for me to be losing the signal, but something is up.


You have about 10 metres without any walls before you will lose connection in my experience. Between rooms then it's more like  5 or 6 metres. Playbook is not a Laptop and does not have the same range.   Knottyrope's tips on optimising settings for playbook will help extemd the range without compromising the laptops.   

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: IM+ wont connect to MSN

 

Microsoft discontinued Windows Live Messenger and wants users to use Skype. Check the below links -

 

 

tanzim                                                                                  
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