09-03-2011 05:38 AM
I have recently paid for 'GTD Assistant' which upon the download completing, it then won't install and displays error message:
Install Error: 
There was a problem during installation. Please try again.
I have tried redownloading and rebooting my PlayBook on numerous occasions in the last week since the app was purchased, and I am still receiving the same message.
All other apps have downloaded without any problems, just this one. I have contacted the vendor but still no joys, and I cannot find any other posts for this specific error message on google. Can anyone help?
09-08-2011 02:06 AM
I have also encountered the install error: issue but for me it occured while trying to update my box for playbook application. OS is the latest version 1.07.2942.
I have tried deleting the orginal application, rebooting, switiching off etc... net result is the same, application downloads fine but does not install. This is a little frustrating!
I would welcome any input on how to resolve this issue of the install error.
09-08-2011 05:59 AM
I am having the same error message with the updated version of Box as well. I forwarded an email to their support and this was the reply...
We are working on the "0008" error that some users are seeing.
Box has been in contact with BlackBerry to find out what the error is, and both parties are working on a fix. We do not know an exact time, but we do hope that it is soon.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-08-2011 10:34 AM
I heard a few friends with same issue, thanks for contacting support and letting us know
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
09-08-2011 02:36 PM
I had filed a ticket with them as well: [Incident: 110907-000325]
They replied just now:
Hello, Thank you for your message to Box Support. We are aware of this particular issue, and are working with BlackBerry for a fix. We hope to have one out very soon. Thanks for your patience while we figure this out. Thanks Box Support