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BlackBerry® PlayBook™

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New Contributor
octanca
Posts: 3
Registered: ‎11-05-2012
My Device: playbook
My Carrier: videotron

Internet usage

Hi,

Few weeks ago I bought a PlayBook tablet. Everything was just fine until I received the videotron bill with more that double internet usage.

Usually, I am careful with this type of stuff, but this time I am pretty sure that Videotron has a problem with his internet usage counting style.

Could you confirm me please, if you have or heard about this type of problem.

Thank you ! 

 

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Internet usage

Is videotron your mobile phone provider? How are you connecting your playbook to the Internet? 

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New Contributor
octanca
Posts: 3
Registered: ‎11-05-2012
My Device: playbook
My Carrier: videotron

Re: Internet usage

Hi,

I have to specify that Videotron is an Internet provider.

Few days ago, I contacted the Customer Service of Videotron to better understand way I had such big usage, but they told me that this is just normal. I was not satisfied with this answer so: here I am.

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New Contributor
octanca
Posts: 3
Registered: ‎11-05-2012
My Device: playbook
My Carrier: videotron

Re: Internet usage

my connection is via a Rooter w/an WPA2-PSK
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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Internet usage

Ok, but how are you connecting your playbook to the internet?

Is it a 3G playbook and the videotron SIM is in it? Or are you tethering to a Blackberry with the videotron SIM in it?

What kind of apps are you using?
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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Internet usage

Ok, in what way are you using the internet? Are you streaming music or videos?
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