08-13-2012 06:34 AM
When I opened up my email messages this morning, to my dismay, the box appears on the screen, wanting me to enter my password ofmy one email account. After deleting 2 email accounts, then restarted my Playbook, then added the two email accounts, the box still appears on the screen of the one email account. I have good WiFi Internet connection at home. I don't have issues with the Internet connection with my laptop at all. This has been an ongoing problem with my email accounts since last week with my Playbook. I already did the Backup and the Security Wipe yesterday which was quite a process, to say the least. I stillI am having problems with the one email account. Now, I go to the Settings and this one particular email account "Not connected-Account Invalid".
So, I just deleted that one account. Which shouldn't have to be the case with the Playbook.
08-13-2012 09:55 AM
Yes it is, both accounts. I had a reply last week from someone in the forum that he has no problem with his Gmail account. So I don't know if that is a factor., however people do use Gmail account all over the world and that should not be a problem. I can now use my one email account as I'm replying to this message from my message email inbox. The other email address was not any problem with my first PlayBook I purchased, however last week was when I was getting the invalid email notice every time I viewed my messages.
08-13-2012 10:28 AM
08-13-2012 11:16 AM
I will try that. I did delete the account and restarted the tablet. Would it work if I shut off the tablet after deleting the account? Thanks. I'll let you know if my email account will function normally after a while.
08-14-2012 08:27 AM
08-14-2012 10:08 AM
With my first PlayBook, I had ongoing email accounts issues. I appreciate your letting me know that you have the similar problem. Yesterday the accounts has been working all right. I don't know how long it would last. Like you have mentioned., after deleting the account and reentering it may work for a day or two. I wonder what makes this such a problem with the PlayBook. I'm sure the other tablets in the market don't have problems with the email accounts. Or it could be another factor that we need to know .
08-14-2012 04:30 PM
I wonder if this problem that a few of us have. I have the new version also since last Saturday. So far I have been getting messages in my email accounts today without the invalid email notice box popping up. I hope systems will function normally.
08-14-2012 04:49 PM
My gmail has worked flawless so far.
I dont use 2 factor passwords and only use EAS ( Exchange Active Sync )
pop3 and IMAP did not work for me at first, had to enable it in GMail first and then I want fast emails which on IMAP supports but not folders. So EAS was the way to go for me.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V