02-17-2013 11:00 AM
Hi. I love Running Fred and have played for months. The latest playbook update (1526) wiped out my progress and purchases... Everything is gone for this game. Starting over will take me forever. Is there a way to get my money back for purchases previously made in this game? Anyone else had to deal with this??
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
02-18-2013 09:15 AM
I would contact the game maker and call BlackBerry support on this matter
I have not seen this with other games yet and have not upgraded my Playbook either.
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008
02-18-2013 08:25 PM
02-18-2013 08:41 PM
The game was not deleted. Everything I had done in it and with it is gone. I updated wireless using the device manager. I had not updated recently so this won't help. I guess it stinks to be me. Thanks for your help.