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BlackBerry® PlayBook™

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New Member
Kevtherev
Posts: 2
Registered: ‎12-03-2012
My Device: 16 GB Blackberry Playbook

Lines in playbook camera

I purchased a new 16GB playbook for my wife on September 21 2012.  There are reddish yellow lines on the photographs taken with the camera.  I have tried to register for tech support, but when I put int he Serial Number, I receive a message stating that my device is not eligble for support.  According to other threads on the web, this looks like  a hardware issue.  Sadly the retailer I purchased the playbook from no longer carries the device so I can not return it to them.  Is there another way I can get the camera repaired?  Any help would be greatly appreciated.

 

Thanks

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Lines in playbook camera

call support but dont choose support, choose other and ask for warranty support

 

I did this and got mine fixed

 




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