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BlackBerry® PlayBook™

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New Contributor
sanchezphx
Posts: 3
Registered: ‎03-06-2012
My Device: Torch 9810
My Carrier: AT&T

Lost VPN Profile and Can't Add New One

Help, just tried using my VPN that has worked with no problem. But the profile just disappeared, so I tried to create a new one but after entering all the info and hit <save>. It appears to save but when I exit, it's not there? I don't know what happen? OS is 2.0.1.358 I tried restarting but no luck and would prefer not wiping to fix this problem.

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New Contributor
sanchezphx
Posts: 3
Registered: ‎03-06-2012
My Device: Torch 9810
My Carrier: AT&T

Re: Lost VPN Profile and Can't Add New One

Well, I bit the bullet yesterday and decided to Wipe and Restore my Playbook; which took over 4 hours, since I have a 64GB device. I was able to recreate and save my VPN profile after the restore. I'm going to keep an eye to see if it happens again. I use the VPN to manage my office data network, luckly I didn't have any emergency need when the VPN failed this time. If this happens, again, I might have to ditch my playbook.

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