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philofbuck
Posts: 1
Registered: ‎02-10-2013
My Device: playbook
My Carrier: vodafone

MUSIC AND VIDEOS WONT PLAY

when i open either the video or music app on my PlayBook, all my media is shown as normal with track/artist/album info correct as well as the track length. However when I select a track, it won't play and the track shows in the bottom part of the screen with a track time of 0:00. The same happens with video files. I have tried opening tracks and videos through the file manager apply with the same outcome. The only fix I have managed to resolve the problem is restarting my PlayBook, but as this problem occurs daily it becomes quite tiresome. Any help would be appreciated.

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Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: MUSIC AND VIDEOS WONT PLAY

Hello philofbuck,

 

Welcome to the forums. 

 

We suggest contacting direct BlackBerry PlayBook tablet support for further troubleshooting. You can register for support at the following link: http://bbry.lv/MCTdax

-SR

 

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