02-10-2013 02:43 AM
when i open either the video or music app on my PlayBook, all my media is shown as normal with track/artist/album info correct as well as the track length. However when I select a track, it won't play and the track shows in the bottom part of the screen with a track time of 0:00. The same happens with video files. I have tried opening tracks and videos through the file manager apply with the same outcome. The only fix I have managed to resolve the problem is restarting my PlayBook, but as this problem occurs daily it becomes quite tiresome. Any help would be appreciated.
02-14-2013 11:48 AM
Welcome to the forums.
We suggest contacting direct BlackBerry PlayBook tablet support for further troubleshooting. You can register for support at the following link: http://bbry.lv/MCTdax