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BlackBerry® PlayBook™

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New Contributor
sashacarrion
Posts: 4
Registered: ‎02-16-2012
My Device: Curve 9300

Messages, Calendar, Tasks, Memos, BBM icons are present on the BlackBerry PlayBook but does not open

 
Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Messages, Calendar, Tasks, Memos, BBM icons are present on the BlackBerry PlayBook but does not open

Are you using the blackberry bridge?

http://docs.blackberry.com/en/smartphone_users/deliverables/27018/About_Bridge_1921706_11.jsp

 

http://helpblog.blackberry.com/2012/03/how-to-bridge-playbook/

is it not working or are you getting an error message when trying to pair?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
sashacarrion
Posts: 4
Registered: ‎02-16-2012
My Device: Curve 9300

Re: Messages, Calendar, Tasks, Memos, BBM icons are present on the BlackBerry PlayBook but does not open

It is paired, no problem with that.  I can see all the icons but when I want to launch them it doesn't do anything.

Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Messages, Calendar, Tasks, Memos, BBM icons are present on the BlackBerry PlayBook but does not open

have you done a restart of the playbook and battery pull on the blackberry?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
sashacarrion
Posts: 4
Registered: ‎02-16-2012
My Device: Curve 9300

Re: Messages, Calendar, Tasks, Memos, BBM icons are present on the BlackBerry PlayBook but does not open

Yes, both. I can see all the icons and actually I can see the red star when I receive an email on the tablet but I can't open any icon (email, calendar, tasks, memo pad...).
Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Messages, Calendar, Tasks, Memos, BBM icons are present on the BlackBerry PlayBook but does not open

See here:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB26699&sliceId=2&cmd=displayKC&d...

You've done step 5

I wonder if removing bridge from the phone /bluetooth profiles and starting over will make a difference.  See that link for more things to try.  I know you said it pairing works fine, but its worth a shot.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________